SDSMA Center for Physician Resources

Series 3: Engaging the Patient Beyond the Exam Room

Helping the Patient Be Realistic –  April 25, 12:15-12:45 pm

Most people struggle with making and breaking habits. Explaining the benefits of a change is the first step. Determining which intrinsic motivation will lead to a patient’s success is much more difficult. Discover basic communication tips for gaining trust and increasing compliance. Objectives: 1) Relate common barriers through personal experience; 2) demonstrate communication techniques for shared decision making. Presenter: Eric L. Johnson, MD, President, American Diabetes Association – North Dakota Affiliate; Associate Professor, Department of Family Medicine, North Dakota School of Medicine & Health Sciences